good to know

Frequently asked questions

Everything about hiring our handbuilt off-grid campervans, organised by topic. Can't find your question? Message or email Koen; you usually hear back within a few hours.

Pick-up, handover & return

Where are the campervans handed over?

The campervans are handed over at Den Bloeyenden Wijngaerdt in Amstelveen, 10 minutes from Amsterdam city centre. On request, the campervans can also be picked up at our workshop in Hoogeveen, Drenthe. Free parking on site.

What are the check-in and check-out times?

Standard check-in is 15:00 and standard check-out is 11:00. If you would like to extend these times, we count an extra half day: a half day for check-in from 08:00, and a half day for check-out until 20:00.

What happens during the handover?

During the handover we will walk you through all features of the campervan in detail, take photos and/or video to document its condition, and hand over the keys. You will be well prepared for your trip.

What needs to happen before return?

We ask you to leave the campervan in good order: emptied and cleared of personal items, sheets removed from the bed and placed on the mattress, fuel level equal to when you departed, and if used, empty the porta potti cassette. We greatly appreciate proper care of the campervan.

Booking, prices & payment

What does it cost to rent a campervan?

The Horizon and Zonnewijzer start from €109/day (low season), €129/day (mid-season) and €149/day (high season). The Albatros costs €129/day, €149/day and €189/day. Includes 1,250 km per week. Extra kilometers: €0.25/km. Service fee: €40 per booking. Deposit: €1,200.

Is there a deposit and security bond?

Deposit: 15% of the rental amount. Security bond: €1,200.

Can I modify my booking?

Please contact us and we will gladly explore the options together, as long as it does not conflict with another booking.

Can I cancel my booking?

Please send us an email with your cancellation request as soon as possible. More than 4 weeks before start: 50% of the deposit will be refunded. Within 4 weeks before start: the deposit will not be refunded.

Can I view the campervan before booking?

Yes, that is possible. Please contact us to arrange an appointment.

How long can I book for? Are there discounts for long bookings?

Minimum 3 days in low and mid-season (January–June and September–November). In high season (July–August) the minimum rental period is 7 days. Please contact us for long bookings and special pricing.

Driving, licence & abroad

Do I need a special driving license?

No. A standard class B driving license is sufficient for all three campervans, the Horizon (VW Crafter), Zonnewijzer (Citroën Jumper) and Albatros (VW Crafter L3).

Can I take the campervan abroad?

Yes. All three campervans are insured for all of Europe. There are no restrictions on travel destinations.

Can I take the campervan to Germany or France?

Yes, absolutely. All campervans are insured across Europe, including breakdown assistance. For longer road trips through Germany, France or Scandinavia, the Albatros is the most complete choice.

How many kilometers can I drive?

1,250 free kilometers per week are included by default. Additional kilometers cost €0.25 per km. We record the odometer reading at pick-up and return. Any extra costs will be deducted from the security bond.

How are rental days counted?

We rent per 24 hours. The time you collect the campervan is also the time it must be returned. Example: If you pick up the campervan at 10:00, it must also be returned by 10:00. A late return will incur an extra rental day charge.

The campervan & what is included

What is included in the rental?

At the start of the hire you will have: complete kitchen set (pans, plates, cutlery, cups etc.), fresh sheets, enough gas for cooking, at least 40L water, cleaning supplies, two lounge chairs and camping table, essential tools, and first aid kit, hazard warning triangles and safety vests.

What should I bring myself?

We recommend bringing: eye mask (light can come through the ventilation system), towels, soap/shampoo, toilet paper, clothesline, and Nespresso cups or tea.

Are pets allowed?

Small dogs may be allowed in the Horizon. Please contact us in advance to discuss this.

Is there space for bicycles?

The Albatros can be equipped with a bike rack upon request. In the Horizon and Zonnewijzer, due to cargo space, a small bicycle or set of folding bikes can fit.

Is a campervan suitable for a honeymoon or wedding trip?

Absolutely! Adelaar Campers is popular for weddings and honeymoons. The Zonnewijzer is the most popular choice for this due to the cinema projector and queen size bed.

On the road: damage & fines

What to do in case of damage?

If any damage occurs during the hire period, please report it to us as soon as possible. We will assist with the process. Upon return the damage amount will be assessed and deducted from the security bond. The maximum excess is €1,200.

What if I receive a traffic fine?

Any fines incurred during your hire period are your responsibility. We will forward the payment request to you.

personal contact

Still have a question?

You message or email directly with Koen, one of the two brothers who built these campervans.

WhatsApp Koen
pick-up

Den Bloeyenden Wijngaerdt, Amstelveen · Donau 12, Hoogeveen